Docentric AX Knowledge Base

Last updated: May 2026 · Created and operated by Martin Pregl

Unofficial project. This is a personal project created by Martin Pregl and is not an official Docentric product or service. It is not affiliated with, endorsed by, or operated by Docentric d.o.o.

What this service does

The Docentric AX Knowledge Base is a semantic search API that retrieves relevant content from Docentric’s public knowledge base — documentation, blog posts, forum threads, and curated answers. It is accessed by AI assistants (Claude, ChatGPT, and similar) on behalf of users who ask questions about Docentric AX.

Data processed

When you or an AI assistant calls this API, the following data is processed by the service:

Search queries — the text of your question or search terms, submitted as part of an API request.
Optional filters — parameters such as edition (Free / Full) or content type (docs, blog, forum).

No account information, names, email addresses, or other personal data are collected or required to use this API.

How queries are processed

Search queries are converted into vector embeddings using the OpenAI Embeddings API (text-embedding-3-small). This means your query text is sent to OpenAI for processing. OpenAI’s data handling is governed by OpenAI’s Privacy Policy.

The resulting embedding is used to search a local SQLite database of pre-indexed Docentric content. No query text or embedding is stored after the request completes.

Data retention

This service does not retain query data. Each API request is processed in memory and discarded when the response is returned. No logs of individual queries are written or stored.

Server-level access logs (IP address, HTTP method, path, response code, timestamp) may be retained by the hosting platform (Azure Container Apps) for operational purposes in accordance with Microsoft’s standard data retention policies.

Data sharing

Query text is shared with OpenAI solely for the purpose of generating embeddings. No query data is sold, rented, or shared with any other third party.

Who can use this service

This service was created and is operated by Martin Pregl for internal Docentric team use and authorised integrations. It indexes only publicly available Docentric content and does not process or store any customer or personal data belonging to Docentric’s end customers.

Your rights

Because this service does not store personally identifiable information tied to individual users, there is no personal data to access, correct, or delete. If you have questions about data processed through OpenAI, refer to OpenAI’s Privacy Policy.

Contact

For questions about this privacy policy or the service, contact martin.pregl@docentric.com.